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shadoukat
Topic Author
Posts: 22
Joined: 19 Sep 2008, 13:55

contact form issues

18 Feb 2011, 17:13

Hi,

I have been trying to get the contact form working but it keeps giving me this error:

"could not initiate email function"

I have gone to setings->email and added the proper information, as well as activating the "allow email" but it is still giving me this error.

am I missing something? what am I doing wrong?

thanks in advance for the help :)
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: contact form issues

18 Feb 2011, 22:29

Sounds like you got mail function disabled on your server. Contact your hosting support.

As an option you can try to enable and configure SMTP email.
firedev.com
 
shadoukat
Topic Author
Posts: 22
Joined: 19 Sep 2008, 13:55

Re: contact form issues

19 Feb 2011, 15:45

how can I have it disabled on my server? I have an email address that works via my host.. wouldn't it be the same thing?

what do I need to check to make sure everything is working properly?
 
User avatar
Nick
Imagevue Hitman
Posts: 2872
Joined: 02 May 2006, 09:13

Re: contact form issues

20 Feb 2011, 13:41

This is different, this is actually sending email from php. You can check it using imagevue-check script. See it on our server:

https://www.photo.gallery/demo/x2/iv-include ... -check.php

Scroll down, enter your email in the text field and press Send. You should receive an email.

On your server the path will be something like http://yourserver.com/iv-includes/imagevue-check.php

This script checks mail() function in PHP, it's pretty straightforward.
firedev.com