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nkamp
Topic Author
Posts: 10
Joined: 26 Mar 2013, 16:41

With Google Chrome the site "CSS" seems lost...?

18 Aug 2017, 10:59

Hello,

In the beginning of the year I have update the menu for the customer etc. on Imagevue X2. Last he called me with the site is a mess, does not work anymore (see my screenshot). I did a quick look with IE and/or FF and everything seems fine to me.
Last night I went to him to take a look what he is doing, because he is a 'user' not a technician. He is working with Google chrome and he showed me his http://www.ykeruessinkfotografie.nl. The strange thing what I see is that Google Chrome is changing the URL in "http://ykeruessinkfotografie.nl/?" insteadof "http://ykeruessinkfotografie.nl/#/start".

I installed also the newest FF on his computer and it shows up the same problem. With IE on his system the site shows up right. The only thing is what I saw, when I want to upload pictures, the popup opens, but I can't close the popup again with the cross "x" at the right top of the popup.
He is working with Win10.

I see now on my pc, that the site is shown up correct with IE11, FF, but not with Google Chrome! But in the beginning of the year when I made some changes for his site it was for all the three browsers working wel (although I'm doubting if I forget to test it with Google Chrome).

I'm working with win7 system.

Can you help me out with this. My customer is upset, "you made some changes at the beginning of this year and now it is not working anymore..."
I hope that you have an idea what the problem can be, so that I can solve it and tell him that this version is EOL.
Why is Google chrome changing the url to a ".../?" insteadof ".../#/start"?
Flash is allowed on his google chrome!

Thanks,
With regards,

Nico
Attachments
imagevue_site_wrong.jpg
This is what you get if you open the url http://ykeruessinkfotografie.nl/
imagevue_site_wrong.jpg (19.03 KiB) Viewed 1416 times
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13998
Joined: 30 Sep 2006, 03:37

Re: With Google Chrome the site "CSS" seems lost...?

18 Aug 2017, 11:14

The explanation for this is simple: Your browser doesn't have the SWF plugin, which X2 was built upon. For a detailed explanation of this, see the post I recently wrote here:
https://forum.photo.gallery/viewtopic.php?f=59&t=9368

Nothing changed in X2, and it's nothing to do with CSS. Chrome simply doesn't ship with the Flash/SWF player any more, and must be installed manually (link). Sorry to bring you this news, but Flash player is being phased out, and this will obviously affect the 10-year old X2 application.
 
nkamp
Topic Author
Posts: 10
Joined: 26 Mar 2013, 16:41

Re: With Google Chrome the site "CSS" seems lost...?

19 Aug 2017, 05:52

Sorry, I  just saw/read it, next time I will try to look first/better.

On question about: "Chrome simply doesn't ship with the Flash/SWF player any more, and must be installed manually (link)."

In my configuration of google chrome:  "is it  allowed to execute flash: Yes".
Because of this configuration, I suppose that the flash/SWF player is installed!!
OR does this configuration setting "Is it allowed to execute flash" not mean, that the flash/swf player is installed? Are these two different things.

Anyway, I have installed the flashplayer right now and the site is still a mess.

Thanks.

With regards,

Nico
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13998
Joined: 30 Sep 2006, 03:37

Re: With Google Chrome the site "CSS" seems lost...?

19 Aug 2017, 09:45

nkamp wrote:In my configuration of google chrome:  "is it  allowed to execute flash: Yes".
Because of this configuration, I suppose that the flash/SWF player is installed!!
OR does this configuration setting "Is it allowed to execute flash" not mean, that the flash/swf player is installed? Are these two different things.

Anyway, I have installed the flashplayer right now and the site is still a mess.
Try restarting your browser!

Essentially, there is not much more I can add. The "site is still a mess" version you are referring to, is clearly the result of the NON-Flash version displaying, and for some reason your flash-plugin not running correctly (I can't really diagnose this). You are seeing something like the screenshot below, which is from my Chrome browser, without Flash player installed ... Not pretty no:
Image

For browser with Flash plugin installed (and correctly working), it will display as it should and always did earlier. Below screenshot from my Firefox browser with Flash-plugin:
Image

Sorry, but it's simply about the Flash plugin. Nothing directly on your website changed.