X3Photo Gallery Forums

Vincent · 16 May 2013, 06:49

they replied this:

Hello,

Thank you for your reply.

If you check on the php.ini file and find the safe mode settings you can see it's turn off. Tell your web developer to download and open that file to see the php configuration settings.

Please don't hesitate to ask if you have further queries.

Kind Regards,

Bema C
Online Support

Crazy Domains
Customer Support

Nick · 16 May 2013, 23:39

So they say the safe mode is turned off and yet you see the error mentioning safe mode?

Could you please PM me your ftp login and password so I can take a look?

17 May 2013, 03:03

replied to Nick in PM with details

Nick · 17 May 2013, 04:31

Ok here is the deal, I don't know what we are discussing here, the sever is misconfigured.

1. They have safe_mode enabled

safe_mode	On

2. It can't be turned off using .htaccess
3. upload_tmp_dir directive in php.ini is empty and has no value

upload_tmp_dir	no value

4. system /tmp folder returned by sys_get_temp_dir() function can't be used by php because of the safe_mode

I have patched /iv-includes/include/getid3/getid3.php for you to use /tmp folder in the root folder of your site.

Here it is working with a patch: http://vincentcui.co.uk/new/
Here is a patched file if you would like to re-apply it again: http://cl.ly/P1gM/getid3.php

Line 22:

$temp_dir = realpath('/home/vincentc/tmp/');

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