Imagevue Community and Support Forums

 
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Nick
Imagevue Hitman
Posts: 2883
Joined: 02 May 2006, 05:13

04 Sep 2010, 04:37

firedev.com
 
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Bebotix
Posts: 11
Joined: 26 Aug 2010, 23:44

04 Sep 2010, 05:57

to disable SMTP to send and e-Mail via SMTP sound's crazy, but it WORK's;
thank's a lot, problem solved :P
 
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megastudio
Experienced
Posts: 28
Joined: 27 Jan 2007, 18:12

Re: "Could not mail" on some servers.

15 Feb 2011, 06:38

I'm using version 2.6.4, but I can not set the SMTP mail, the error every time, what I do, this problem occurring?
Following image with ERROR message, permanent, tried different email accounts. no work.
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mjau-mjau
Imagevue Wizard
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Joined: 29 Sep 2006, 23:37

Re: "Could not mail" on some servers.

15 Feb 2011, 07:51

Did you try to use the contact form without having STMP enabled?
 
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megastudio
Experienced
Posts: 28
Joined: 27 Jan 2007, 18:12

Re: "Could not mail" on some servers.

15 Feb 2011, 08:25

mjau-mjau wrote:
Did you try to use the contact form without having STMP enabled?

See my setup like this, even without using the SMTP, the error message continues.
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mjau-mjau
Imagevue Wizard
Posts: 10055
Joined: 29 Sep 2006, 23:37

Re: "Could not mail" on some servers.

15 Feb 2011, 08:33

Weird that you are getting an SMTP error even when SMTP is no enabled. Do you have login to your admin so I can take a look?
 
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megastudio
Experienced
Posts: 28
Joined: 27 Jan 2007, 18:12

Re: "Could not mail" on some servers.

15 Feb 2011, 18:40

mjau-mjau wrote:
Weird that you are getting an SMTP error even when SMTP is no enabled. Do you have login to your admin so I can take a look?


I sent a Private Message to my username and password you received?
 
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megastudio
Experienced
Posts: 28
Joined: 27 Jan 2007, 18:12

Re: "Could not mail" on some servers.

16 Feb 2011, 15:14

I need that much to solve this problem of the form of emails, I do not know what to do, this problem must be solved. :? :cry:
 
smithm
Posts: 1
Joined: 29 Nov 2010, 22:05

Re: "Could not mail" on some servers.

16 Feb 2011, 19:21

Same problem here.
Messages appear as sent, but nothing is being received on the other end. Followed all instructions and I have been trying to fix this problem for the last 2 days with no success.
I am hosting on Godady.
Your help is appreciated
 
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mjau-mjau
Imagevue Wizard
Posts: 10055
Joined: 29 Sep 2006, 23:37

Re: "Could not mail" on some servers.

17 Feb 2011, 01:32

smithm wrote:
Same problem here.
Messages appear as sent, but nothing is being received on the other end. Followed all instructions and I have been trying to fix this problem for the last 2 days with no success.
I am hosting on Godady.
Your help is appreciated

This is not the same problem, because in the case above, the email is not being sent. If you do not get an error message, then the e-mail is being sent. The problem is often that some hosts and emails are considered as spam by the receiving emails. Unfortunately, this is mostly out of our hands, because it depends on the server that sends, the server that receives, and the e-mail domains used in between. There are just rules and filters that may prevent your e-mail from getting though.

# Have you set the receiving e-mail to the same as the domain? Sometimes servers do not supports thi

# Are you using some hotmail, gmail or yahoo email? They may encounter this as spam

Please send a link and login to your admin, and I will take a look.
 
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Nick
Imagevue Hitman
Posts: 2883
Joined: 02 May 2006, 05:13

Re: "Could not mail" on some servers.

17 Feb 2011, 22:27

Actually GoDaddy was the reason we've added SMTP support, the mail sent from it just goes nowhere it seems, try to use SMTP mail. Just keep in mind that but their hosting is very strange and you might just get additional headache instead.
firedev.com
 
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megastudio
Experienced
Posts: 28
Joined: 27 Jan 2007, 18:12

Re: "Could not mail" on some servers.

18 Feb 2011, 00:40

did not understand, I think it has a problem, but because there is no solution? What good is a site and not receive emails from them? And I really need a solution, otherwise I will return to my old version imagevue, where everything was perfect. :shock: :(
 
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Nick
Imagevue Hitman
Posts: 2883
Joined: 02 May 2006, 05:13

Re: "Could not mail" on some servers.

18 Feb 2011, 04:16

Hmm so you say it was working before but stopped after you upgraded? Sounds bit strange. Did you try to contact your hosting support by the way? It's actually the server not sending emails, maybe there is some explanation or a recommendation for this case.

Could you also provide an ftp login so we could check it on your server please?
firedev.com
 
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Nick
Imagevue Hitman
Posts: 2883
Joined: 02 May 2006, 05:13

Re: "Could not mail" on some servers.

24 Feb 2011, 09:39

Sorry for delay, it should work on your server, you can check here http://www.rozzablue.com.br/2011/iv-inc ... -check.php . Enter your email in the input field at the end of the page.

This is Imagevue email test from www.rozzablue.com.br


Looks like you have SMTP enabled and it is improperly configured, just disable SMTP in Settings > Email > SMTP.
firedev.com
 
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megastudio
Experienced
Posts: 28
Joined: 27 Jan 2007, 18:12

Re: "Could not mail" on some servers.

24 Feb 2011, 09:53

The function does not work correctly. see the result.


pain wrote:
Sorry for delay, it should work on your server, you can check here http://www.rozzablue.com.br/2011/iv-inc ... -check.php . Enter your email in the input field at the end of the page.

This is Imagevue email test from http://www.rozzablue.com.br


Looks like you have SMTP enabled and it is improperly configured, just disable SMTP in Settings > Email > SMTP.
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