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Slowdown and sound problem

Posted: 23 Mar 2013, 13:03
by ramses0931
Hi,

After installing the 2.8.8.2 update, i've got a problem with the mp3 player. The sound is not good at all, the entire site is slowing down.
http://www.ramsesworld.com

I didn't have that problem with the 2.8.1

Re: Slowdown and sound problem

Posted: 24 Mar 2013, 09:55
by mjau-mjau
I would suggest rebooting your computer ... I checked your gallery from here, and found nothing wrong, no slowdowns and music was normal. Besides, we haven't changed anything at all remotely related to the audio player or anything else. I believe this is some hangup on your system in combination with the browser and flash plugin.

Re: Slowdown and sound problem

Posted: 12 Apr 2013, 10:40
by Jorge Aguilar
(Sorry I do not speak English).
I have a similar problem.
In two teams looks perfect, but in another it is the same problem of Ramses.
In computers that do not have a problem with the sound, have Flashplayer 10.3
On the computer that fails is the latest version of Flashplayer 11.7
Any recommendations?

http://www.fotografosdebodas.mx

Re: Slowdown and sound problem

Posted: 12 Apr 2013, 12:24
by mjau-mjau
All I can say that it works fine here, and even if we wanted to we could not create this bug Imagevue. As mentioned, it must be some kind of flash player version possibly combined with some specific browser and operating system. There is obviously some system-related error going on with the hardware trying to play audio, creating some slowness in the same process. All I can suggest is reboot and upgrade!

Re: Slowdown and sound problem

Posted: 12 Apr 2013, 12:43
by Jorge Aguilar
Okay, thanks.
Do you use the updated plugin 11.7.700.169?.

By the time I did the opposite. Return to 11.5.502.135 plugin and going great.
Greetings.

Re: Slowdown and sound problem

Posted: 13 Apr 2013, 11:47
by mjau-mjau
I use version 11,6,602,180 ... Did you try other galleries also like the demo gallery?

Re: Slowdown and sound problem

Posted: 14 Apr 2013, 18:13
by Jorge Aguilar
The gallery demo looks and sounds perfect with 11.6.600.180
but fails when upgrading to 11.7.700.169.
Specifically, the audio stops when picture change.
Thank you.

Re: Slowdown and sound problem

Posted: 15 Apr 2013, 00:24
by mjau-mjau
You are right. Latest flash player update has introduced a new bug into the Imagevue audio player when switching folders. Hopefully I will have it fixed tonight. This topic is also covered here:
viewtopic.php?p=33420#p33420

Re: Slowdown and sound problem

Posted: 15 Apr 2013, 16:09
by Jorge Aguilar
Thank you so much.

Re: Slowdown and sound problem

Posted: 16 Apr 2013, 00:32
by mjau-mjau
This is in fact a bug in latest Adobe Flash player 11.7.700.169. Please read here:
viewtopic.php?f=30&t=8032&p=33426#p33426