Ghent Jones
Joined: 30 May 2012
Posts: 14
Hello !

My flash gallery works great, it as been updated with the last version (2.8.1) and the last version of PowerPack.
Unfortunately, the mobile version doesn't work, either on my mobile (galaxy s2) or if i view the mobile version on my computer : the main page is OK but when I click on a folder, nothing happens (the "loading" icon appears for a sec but the main page keep being displayed...)

Any ideas ?
Thanks in advance !

http://www.aucoeurdescimes.fr/?mobile=1&theme=light
http://www.aucoeurdescimes.fr


Last edited by Ghent Jones on 20 Jul 2012, 00:52, edited 1 time in total.



Re: Problem with de mobile version of my Website
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Imagevue Hitman
Joined: 2 May 2006
Posts: 2857
Page cannot be opened, so I can't even take a look. Are you moving the site or something?

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Re: Problem with the mobile version of my Website
Ghent Jones
Joined: 30 May 2012
Posts: 14
Well it's working right now... I'm not moving the vsite, I guess there was a temporary dysfunction with my servers ??


Re: Problem with the mobile version of my Website
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Imagevue Wizard
Joined: 30 Sep 2006
Posts: 7280
Ghent Jones wrote
Well it's working right now... I'm not moving the vsite, I guess there was a temporary dysfunction with my servers ??

I checked, and both the flash- and mobile site seem to be working now.

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Re: Problem with the mobile version of my Website
Ghent Jones
Joined: 30 May 2012
Posts: 14
Well, the mobile version still doesn't work on my computer or mobile. The main page displays correctly but nothing happens if I click on a gallery, even if I use the menu at the top. I tried it on IE9 et the last version of Firefox, tried to clear the cache but it's the same...

Thanks


Re: Problem with the mobile version of my Website
Ghent Jones
Joined: 30 May 2012
Posts: 14
Any ideas ? I tried on several computers and mobiles but this is still the same !


Re: Problem with the mobile version of my Website
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Imagevue Wizard
Joined: 30 Sep 2006
Posts: 7280
Not sure, but did you check our demo gallery in your browsers?

I checked your server again, and either you have moved it, or your server is simply dead again.
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Nothing here either where there should be a simple file:
http://www.aucoeurdescimes.fr/iv-config/README.txt

Something is definitely wrong on server, and without server, I cant even check it naturally ..

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Re: Problem with the mobile version of my Website
Ghent Jones
Joined: 30 May 2012
Posts: 14
Yes I checked the demo gallery that works fine.

I don't know what happened with the servers that host my website, seems like they had some troubles at the end of July but most of the time it's working fine...

Currently it's working each time I visit my website (I mean the internet version, not the mobile one...)


Re: Problem with the mobile version of my Website
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Imagevue Wizard
Joined: 30 Sep 2006
Posts: 7280
Still cannot access your website at all ... Do they have some IP blocks maybe as we are based in Asia?
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Re: Problem with the mobile version of my Website
Ghent Jones
Joined: 30 May 2012
Posts: 14
That's weird... and worrying ! The servers are based in Canada, I'll ask them if they have IP blocks or other reason explaining that you can't acces my website...
And I'll tell you as soon as I have an answer...

Thanks for trying !!

NB : the website is hosted by "HostPapa", if anybody else uses the same servers...


Re: Problem with the mobile version of my Website
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Imagevue Wizard
Joined: 30 Sep 2006
Posts: 7280
Now it loaded suddenly ... I tried to run it through pingdom:
http://tools.pingdom.com/fpt/

There is something strange going on with your server ... I got an error at pingdom. Not quite sure what it is, but it seems to be serving the same files multiple times.
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Re: Problem with the mobile version of my Website
Ghent Jones
Joined: 30 May 2012
Posts: 14
I think I finally found the origin of the problem : I deleted the .htaccess and now everything seems to work fine either on the internet and mobile version !
And the Pingdom test is OK now (it loaded hundreds of the same files but now only once)

So I must have done something wrong with the .htaccess :

<FilesMatch ".*xml">
Order allow,deny
</FilesMatch>

Options -Indexes

RewriteEngine on

RewriteCond %{SERVER_NAME} http://www.aucoeurdescimes.fr$ [NC]
RewriteCond %{REQUEST_URI} ^/$ [NC]
RewriteRule .* ?language=french [QSA]

Thanks in advance !!


Re: Problem with the mobile version of my Website
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Imagevue Wizard
Joined: 30 Sep 2006
Posts: 7280
Still currently have a timeout here when trying to access your website from here ... maybe something cache / proxy cache ...

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