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tinorebel
Experienced
Topic Author
Posts: 24
Joined: 22 Jun 2011, 12:47

Internal server error when trying to access MP3 folder

29 Apr 2013, 11:53

Hy there!

I was tryint to access my MP3 folder yesterday on the admin panel and I got an Internal server error:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@studiob.tripodart.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
I have no idea why is happening, running on Imagevue X2.8.7
I tryed again today and get same problem.
By the way, I was able to upload a file to the folder by ftp

Thanks for any support or suggestions! :-)
Fotógrafo Reportajes de Boda http://www.studioboda.com
Destination Wedding Photographer in Spain http://www.studioboda.com/english.html
 
User avatar
mjau-mjau
X3 Wizard
Posts: 13993
Joined: 30 Sep 2006, 03:37

Re: Internal server error when trying to access MP3 folder

29 Apr 2013, 15:51

Upgrading to the latest version may fix this, that is why we keep on releasing updates to patch small glitches which may occur on some servers. In any case, it is hard to tell the exact reason without having access to the server.
 
User avatar
tinorebel
Experienced
Topic Author
Posts: 24
Joined: 22 Jun 2011, 12:47

Re: Internal server error when trying to access MP3 folder

30 Apr 2013, 12:49

Hello, thanks for your answer, it's nice to know there is someone helping! :-)

Anyway I solved the problem without upgrading : Just delited the .xml file in the mp3 folder and the problem was solved.

:D
Fotógrafo Reportajes de Boda http://www.studioboda.com
Destination Wedding Photographer in Spain http://www.studioboda.com/english.html